Once that is open, you can clear the cache from the Upload Center.įrom here, go ahead and sign back in to Supermetrics through the Excel add-in. Next, find and open the Upload Center using these steps: Microsoft Office Upload Center Wait a few moments, and from the same menu, select Reload.Ĭlearing the application cache in the Windows version of Excel requires usage of Microsoft Office's Upload Center.įirst, log out by removing logins from the Team Management site using these steps: Removing a Login (Log Out) (Note that this option is only available in Excel for Mac.)
In the Mac version of Excel, there should be an information icon in the corner of the sidebar UI:Ĭlick on this to get the menu and then select Clear Web Cache. In the event that the sidebar UI element in Excel gets stuck (appears blank or seems to stay in a loading state forever), you can use the following methods to reset the application cache, based on your version of Excel.
